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Mercedes-Benz might offer a superior automotive product, but it's hard to discern that by the apathetic and poor customer service skills I encountered at Mercedes Benz Of Lynnwood while conducting a fact finding mission at the location in Lynnwood, Washington. When I...
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1.0
I didn't like
  • Discrimination
#1196020
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I have bought 4 Mercedes from Bellevue Mercedes in past 6 years Lynnwood is close to us so we always try and this time experience was the worst We went in on a Saturday evening around 5 pm There was no customers in the dealership We were the only one there We started...
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1.0
I didn't like
  • Horrible service
  • Lack of customer service
#1167833
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We have 3 Sprinter vans that we have purchased thru this dealer and have tried using their service department. Our experience with this dealer was absolutely TERRIBLE. Their service is horrible, they never have the parts, always have "internal miscommunication", never...
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1.0
I liked
  • Vehicle selection
I didn't like
  • Lack of customer service
  • Horrible service
#1165846
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A few months ago, MB Lynnwood refused to service my vehicle under unknown grounds. They falsified the truth and accused me with something I have never done and never said. The business that puts lies into a foundation of their operations does not exist in my books and...
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1.0
I didn't like
  • Deceptive sales process
  • Lack of customer service
  • Deception
#1117702
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I own a 2006 ML350 with several issues that I wanted to fix with maybe the help of the "experts" at Mercedes Benz at Lynnwood. I talked to a service guy I think his name was garret. Issue #1: I have extremely spongy brakes which I flushed and bled and changed out the...
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1.0
I didn't like
  • Incompetence
  • Lack of customer service
#856887
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I had wanted to test drive a Mercedes, however the Seattle dealership I went to did not have the model I wanted, so they told me they found one at the Lynnwood dealership and called them to let them know I was coming to try it out. I called Lynnwood just to make sure,...
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1.0
I didn't like
  • Lack of customer service
#743444
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After our bad experience buying the Mercedes ML350, we discovered that after the 4-day trailer hitch installation (it was supposed to be a one day job), this Mercedes dealer didn't hook up the wiring that would allow a brake controller to be installed. I returned the...
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1.0
I didn't like
  • Incompetence
  • Lack of customer service
#689401
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Save yourself a headache and go to any another dealership. I will never get my car service there ever again too. Love the car hate the dealership. I bought a GL550,and the key battery was dead and the dealer asked if I could come back tomorrow for the new battery. I...
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1.0
I didn't like
  • Incompetence
  • Deception
#678569
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I am now 8 months into my car and I have averaged a visit to the service center about every 2-3 weeks. You do the math. Each time it has been a different issue and each time I have had to drive 30 min there and 30 min back most of the time in rush hour (bc that is...
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1.0
I didn't like
  • Incompetence
#672942
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Contact Mercedes Benz Of Lynnwood

Mailing Address:
17800 WA-99
Lynnwood, WA 98037
Phone:
(425) 673-0505
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DONT spend your hard earned money in this place!!! This dealership and the employees representing them are selling false info and practices. I owned my 2002 c240 and had just paid 900$ to fix. The service guys were fantastic and suggested I look at a new car based on...
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1.0
I didn't like
  • Deception
#663514
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