Mercedes Benz Of Lynnwood Reviews and Complaints
Add to comparison
Mercedes-Benz might offer a superior automotive product, but it's hard to discern that by the apathetic and poor customer service skills I encountered at Mercedes Benz Of Lynnwood while conducting a fact finding mission at the location in Lynnwood, Washington. When I...
Read more
I didn't like
- Discrimination
I have bought 4 Mercedes from Bellevue Mercedes in past 6 years Lynnwood is close to us so we always try and this time experience was the worst We went in on a Saturday evening around 5 pm There was no customers in the dealership We were the only one there We started...
Read more
I didn't like
- Lack of customer service
- Horrible service
We have 3 Sprinter vans that we have purchased thru this dealer and have tried using their service department. Our experience with this dealer was absolutely TERRIBLE. Their service is horrible, they never have the parts, always have "internal miscommunication", never...
Read more
I liked
- Vehicle selection
I didn't like
- Lack of customer service
- Horrible service
A few months ago, MB Lynnwood refused to service my vehicle under unknown grounds. They falsified the truth and accused me with something I have never done and never said. The business that puts lies into a foundation of their operations does not exist in my books and...
Read more
I didn't like
- Deceptive sales process
- Deception
- Lack of customer service
I own a 2006 ML350 with several issues that I wanted to fix with maybe the help of the "experts" at Mercedes Benz at Lynnwood. I talked to a service guy I think his name was garret. Issue #1: I have extremely spongy brakes which I flushed and bled and changed out the...
Read more
I didn't like
- Lack of customer service
- Incompetence
I had wanted to test drive a Mercedes, however the Seattle dealership I went to did not have the model I wanted, so they told me they found one at the Lynnwood dealership and called them to let them know I was coming to try it out. I called Lynnwood just to make sure,...
Read more
I didn't like
- Lack of customer service
After our bad experience buying the Mercedes ML350, we discovered that after the 4-day trailer hitch installation (it was supposed to be a one day job), this Mercedes dealer didn't hook up the wiring that would allow a brake controller to be installed. I returned the...
Read more
I didn't like
- Incompetence
- Lack of customer service
Save yourself a headache and go to any another dealership. I will never get my car service there ever again too. Love the car hate the dealership. I bought a GL550,and the key battery was dead and the dealer asked if I could come back tomorrow for the new battery. I...
Read more
I didn't like
- Incompetence
- Deception
I am now 8 months into my car and I have averaged a visit to the service center about every 2-3 weeks. You do the math. Each time it has been a different issue and each time I have had to drive 30 min there and 30 min back most of the time in rush hour (bc that is...
Read more
I didn't like
- Incompetence
Similar to Mercedes Benz Of Lynnwood
DONT spend your hard earned money in this place!!! This dealership and the employees representing them are selling false info and practices. I owned my 2002 c240 and had just paid 900$ to fix. The service guys were fantastic and suggested I look at a new car based on...
Read more
I didn't like
- Deception